Privacy policy
Acute on Chronic LLC Privacy Policy:

Company Background
Acute on Chronic LLC (“Acute on Chronic”) provides the Services further described on the acuteonchronic.com website (“Services”).

This page is intended to inform Acute on Chronic website visitors about what personal information Acute on Chronic collects, how Acute on Chronic uses such information, how personal information is secured, what third parties have access to such information, if any, Acute on Chronic’s use of cookies, and how users of the Services may control any aspect related to their personal information. The term “You,” “Your,” and “Yours” as used in this Privacy Policy refers to the individual reading this page, and/or using the Services.

The capitalized terms used in this Privacy Policy have the meanings defined herein.

Personal Information Collection and Use
By subscribing to Acute on Chronic’s Services, You consent to the collection and use of certain personally identifiable information, including but not limited to, Your name, phone number and postal address (“Personal Information”). The Personal Information Acute on Chronic collects is used to provide and improve the Services. Acute on Chronic will not use or share Your Personal Information with any third party except as described in this Privacy Policy. Acute on Chronic is a Personal Data Controller as defined in the GDPR. Acute on Chronic adheres to the policies outlined by the GDPR, effective May 25th, 2018. All Personal Information collected by Acute on Chronic will be stored exclusively in secure hosting facilities provided by Acute on Chronic’s current web service provider. Such provider is bound by terms and conditions to ensure it is compliant with GDPR data processing requirements.

Log Data
Acute on Chronic wishes to inform You that whenever You visit its website or receive its Services, Acute on Chronic collects information that Your browser sends to Acute on Chronic called “Log Data.” This Log Data may include information such as Your computer’s Internet Protocol (“IP”) address, browser version, pages of Acute on Chronic’s Services that You visit, the time and date of Your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with a small amount of data that are commonly used an anonymous unique identifier. These cookies are sent to Your browser from the website that You visit and are stored on Your computer’s hard drive.
Acute on Chronic’s website uses these “cookies” to collection information and to improve its Services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to Your computer. If You choose to refuse Acute on Chronic’s cookies, You may not be able to use some portions of the Services.

Third-Party Service Providers
Acute on Chronic may employ third-party companies and individuals for the following purposes:
To enhance Acute on Chronic’s Services; to provide the Services on Acute on Chronic’s behalf; or to assist Acute on Chronic in analyzing how its Services are used. Acute on Chronic wishes to inform its Service users that third parties have access to the Personal Information Acute on Chronic collects, as described in the Personal Information Collection and Use section of this Privacy Policy. However, such third-party processors are bound by a duty not to disclose or use such Personal Information for any other purpose, than those listed above.

Security
Acute on Chronic values Your trust in providing your Personal Information, and protects such Personal Information using commercially acceptable means,  but it cannot ensure or warrant the security of any Personal Information You transmit to Acute on Chronic or guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of Acute on Chronic’s industry standard physical, technical or managerial safeguards. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Acute on Chronic cannot guarantee absolute security of Personal Information. If You have any questions about security on our website, You may contact us at the email address listed in the Privacy Policy Contact section below. If Acute on Chronic learns of a security systems breach related to Your Personal Information, it will inform You and the authorities of the occurrence of such breach in accordance with applicable law.

International Privacy Laws
If You are visiting this website or using Acute on Chronic’s Services from outside of the United States, please be aware that You are sending information (including Personal Information) to the United States. Such information may then be transferred within the United States or back out of the United States to other countries outside of Your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not have data protection laws as stringent as those in Your country of residence; however, our collection, storage and use of Your Personal Information will at all times continue to be governed by this Privacy Policy.

Access, Correction or Deletion
Acute on Chronic respects Your right to privacy and provides You with reasonable access to the Personal Information that You may have provided through Your use of the Services. If You wish to access or amend any Personal Information Acute on Chronic holds about You, or to request that Acute on Chronic delete any information about You that it has obtained, You may contact us at the email address set forth in the Privacy Policy Contact Information section below. At Your request, Acute on Chronic will have any reference to You deleted or blocked in our database. You may update, correct, or delete Your account information and preferences at any time by accessing Your account settings page on the Services. Please note that while any changes You make will be reflected in our active user databases instantly, or within a reasonable period of time, Acute on Chronic may retain all information You submit for backup, archival, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where Acute on Chronic  otherwise reasonably believes that it has a legitimate reason to do so. You may decline to share certain Personal Information with us, in which case, we may not be able to provide You with some of the features and functionality of the Services. At any time, You object to the processing of Your Personal information, on legitimate grounds, except if otherwise permitted by applicable law.

Data Retention
Acute on Chronic only retains the Personal Information collected from a user as long as the user’s account is active or otherwise for a limited period of time as long as Acute on Chronic needs to fulfill the purposes for which it has initially collected such information, unless otherwise required by law.

Links to Third-Party Sites
Our Services may contain links to third-party websites. If You click on a third-party link, You will be directed to that site. Note that any such external sites are not operated by Acute on Chronic. Therefore, Acute on Chronic strongly advises You to review the Privacy Policy of these third-party websites. Acute on Chronic has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Acute on Chronic’s Services do not address anyone under the age of 18. Acute on Chronic does not knowingly collect Personal Information from children under 18. In the case Acute on Chronic discovers that a child under 18 has provided it with personal information, Acute on Chronic will immediately delete such Personal Information from its servers. If You are a parent or guardian and You are aware that Your child has provided Acute on Chronic with personal information, please contact Acute on Chronic so that it may take necessary actions.

Changes to This Privacy Policy
Acute on Chronic may update its Privacy Policy from time to time. Thus, Acute on Chronic advises You to review this page periodically for any changes. Acute on Chronic will notify You of any such changes by posting the new Privacy Policy on this page. Such changes are effective immediately, after they are posted on this page.

Privacy Policy Contact Information
If You have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@acuteonchronic.com
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